PRIVACY POLICY
Aurilueur Esthetic Clinic Last Updated: April 2026
1. Introduction
Aurilueur Esthetic Clinic (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at www.aurilueur.com or contact us to book a consultation.
By using our website or submitting your details through our consultation form, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following information when you fill out our consultation form or contact us:
- Full name
- Mobile number
- Area of treatment interest
- Preferred consultation time
- Any additional information you voluntarily share with us
We do not collect sensitive medical information through our website. Medical history is collected only in person at our clinic, with your full consent, as part of your consultation process.
3. How We Use Your Information
We use your information solely for the following purposes:
- To call you back and schedule your free consultation
- To answer your questions about our treatments
- To send appointment reminders if you have booked a session
- To follow up on your treatment progress with your consent
- To improve our services based on patient feedback
We do not use your information for unsolicited marketing without your consent.
4. How We Protect Your Information
Your personal information is stored securely and accessed only by authorised staff at Aurilueur Esthetic Clinic. We do not store credit card or payment information on our website. All form submissions are encrypted via SSL.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to any third party. Your information is never shared with advertisers or external marketing companies.
We may share your information only in the following limited circumstances:
- With our clinic staff who need it to deliver your treatment
- If required by law or a court order
- With your explicit written consent
6. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can disable cookies in your browser settings at any time — this will not affect your ability to use our website.
We use:
- Essential cookies — required for the website to function
- Analytics cookies — to understand how visitors navigate our site (Google Analytics)
- Marketing cookies — only if you have consented, to show relevant ads
7. Third-Party Services
Our website may use the following third-party services:
- Google Analytics — to track website traffic and visitor behaviour
- Google Ads — to measure the performance of our advertising campaigns
- Contact Form 7 — to process your consultation form submissions
- WhatsApp Business — if you contact us via WhatsApp
Each of these services has its own privacy policy. We recommend reviewing them separately.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information from our records
- Withdraw your consent to be contacted at any time
- Opt out of any marketing communications
To exercise any of these rights, contact us at: 📧 info@aurilueur.com 📞 +91 81051 59606
9. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Consultation enquiry data is retained for a maximum of 2 years unless you are an active patient, in which case we retain records for as long as required for your treatment continuity.
10. Children’s Privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us immediately and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We recommend reviewing this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Aurilueur Esthetic Clinic Doopanahalli, CMH Road, Indiranagar Bengaluru — 560038, Karnataka, India
📞 +91 81051 59606 📧 info@aurilueur.com 🌐 www.aurilueur.com ⏰ Monday to Sunday · 10:00 AM – 7:00 PM